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Return policy
When you are not fully satisfied with your purchase, you have the right to return the product. You can then choose to be fully refunded or have the sales value exchanged for one or more other products from this webshop.

The product must be returned within 14 days of delivery date. Worn or damaged items are not accepted. Return shipping costs are the responsibility of the customer. 

To be eligible for a purchase refund, please complete the following form and return it to​
Import duties and taxes 
Import duties and other taxes carried on import to countries outside Europe, are not included in the product price nor delivery cost. Such charges are borne by the customer. Consult your country's customs office for more information.
Privacy policy
For all matters concerning data privacy, we refer to the QTEM privacy policy.  


QTEM AISBL is an international association incorporated under Belgian law, registered in Brussels, Belgium, with company registration and VAT no. BE0689.641.294, having its registered headquarters and offices at 50 Avenue Franklin Roosevelt, P.O. Box 135, 1050 Brussels, Belgium, telephone number +3226506758, email address:
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